Cut 30% of incoming calls, and created 500 cases of customer contact point a month. Increased CX without changing the number of staffs.
Kinko's Japan Co., Ltd. DX Strategy Department DX Marketing Team Digital Innovation Group Team Leader Daijirou Sekiguchi Please explain your company's service and characteristics. Kinko's servi[...]
Increased number of inquiries from Job ads and acquire stable profit
ONE Group.inc Web Marketing Department Account Planner Shouko Obata Please explain your company's service and characteristics. We are a total human resource consulting firm which support custom[...]