Add a site

In ChatPlus, you can add multiple sites. A JavaScript code will be issued to every site and you can set chat design, chatbot, and agent separately.

If you add a site, you can set multiple chatbots as shown below.

・Edit chatbot settings according to each product
・Change the design on each website and smartphone app
・Operate test environment and production environment with different settings
・Set chatbot and design in each language (Japanese, English, Chinese etc.) and change the agent who replies to the chat according to language
・Edit chatbot settings according to department
・Edit chatbot settings before and after login etc...
For more information about site, please refer to What are account, site and agent?.

Method to add a site

(1) Click the setting button on the upper right of the management page.

(2)Click [Manage site] on the left side of the screen.

(3)Click [Add site] at the top of the screen.

(4)Enter information of the site to add and click [Register].

Site name
 Site's name to install ChatPlus (It will be displayed to management screen)
Site URL
 Site's URL to install ChatPlus
 Click operator who respond to the chat and make it active.
 Click applicable timezone from the pull down.

(5)Check to see if the site registered in (4) is added.

You can check the JavaScript code of the new site from [General setting]>[Chat window].

Method to change the setting of added site

When you added site, the pull down will be shown on the left of management screen so click and choose the site you want to change setting.

Acquire JavaScript code of added site

From the pull down on the left of management screen, click and choose the site you want to acquire code.
The code will be shown according to each site, so copy and use it.


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