Limit access and display

In ChatPlus, you can limit the access and chat display by designating IP address and URL.
Usage of function is depending on plans, please check below.

How to access the IP management screen

(1) Click the setting button on the upper right of the management page.


(2) Click on [General]>[IP address] on the left side of the screen.

Setting screen


If you set this, you can limit access to management screen to enable access only from a specific IP address.

・If you are not using a service that can fix IP address by providers, you cannot use this method because the IP address will be changed.
・This function can only be done above Business Lite Plan.

(1) In the section [Setting screen], check the box [Limit IP address that can log into the setting screen].


(2) Enter the IP address that can log into the management screen.
*If you want to designate multiple IP addresses, punctuate with [,].


(3) Click [Update].

If you put the wrong IP address, ask in the chat or make an inquiry to the address below.
TEL:050-8882-5558 MAIL:support@chatplus.jp

Hide a visitor


If you set this, you can limit to display visitor's chat.

■Do not display the chat when accessing from a specific IP address
If there was an access from a certain IP address, it will hide the chat.

This function can only be used from Business Lite plan.

■Do not display the chat when accessing from a specific company
Enter the full name of the company. If this company try accessing, it will hide the chat.

This function can only be done from Business Lite plan.

■Restrict IP to display the chat
When certain IP address accessed, it will show the chat.

This function can only be done from Business Lite plan.

(1) Check the applicable box.


(2) Enter the IP address for which you want to hide the chat.
*If you want to designate multiple IP addresses, punctuate with [,].


(3) Click [Update].

Hide for a certain URL

For more information about this, please refer to [Do not show the chat on a specific page].

This function can only be done from Business Lite plan

Exclude from totaling

For more information about this, please refer to [Exclude certain IP address history from report].

This function can only be done from Business Lite plan.

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