Ticket management screen
Is it possible to manage tickets.
Ticket detailed screen
You can check detailed information by clicking the ticket in the list.
(1) Open ChatPlus setting screen and click [Ticket]>[Ticket settings] on the left side of the screen.
(2) Change the color or subject if you need to.
(3) Click [Update] at the bottom of the screen.
Create a ticket
You can create ticket for customers who made an inquiry. If you issue a ticket, you can manage support content like the email thread.
(1) Click [Ticket] on the management screen.
(2) Click [Add a ticket] on the bottom left of the screen.
(3) Enter necessary content and click [Create].