Ticket management screen
You can manage tickets.
Ticket detailed screen
You can check the detailed information by clicking the ticket from the list.
(1)Open ChatPlus setting screen and click [Ticket]>[Ticket setting] on the left side of the screen.
(2)Change color or subject if you need to.
(3)Click [Update] at the bottom of the screen.
You can create ticket to customers who made an inquiry. If you issue ticket, you can manage support content like the email thread.
(1)Click [Ticket] on the management screen.
(2)Click [Add ticket] on the bottom left of the screen.
(3)Enter necessary content and click [Create].