チャットボット
Ticket management screen
Is it possible to manage tickets.
For more information about ticket, please refer to What is a ticket?.
Ticket detailed screen
You can check detailed information by clicking the ticket in the list.
Ticket settings
(1) Open ChatPlus setting screen and click [Ticket]>[Ticket settings] on the left side of the screen.
(2) Change the color or subject if you need to.
(3) Click [Update] at the bottom of the screen.
Create a ticket
You can create ticket for customers who made an inquiry. If you issue a ticket, you can manage support content like the email thread.
(1) Click [Ticket] on the management screen.
(2) Click [Add a ticket] on the bottom left of the screen.
(3) Enter necessary content and click [Create].
