Ticket management screen

Is it possible to manage tickets.

For more information about ticket, please refer to What is a ticket?.

Ticket detailed screen

You can check detailed information by clicking the ticket in the list.

Ticket settings

(1) Open ChatPlus setting screen and click [Ticket]>[Ticket settings] on the left side of the screen.

(2) Change the color or subject if you need to.

(3) Click [Update] at the bottom of the screen.

Create a ticket

You can create ticket for customers who made an inquiry. If you issue a ticket, you can manage support content like the email thread.

(1) Click [Ticket] on the management screen.

(2) Click [Add a ticket] on the bottom left of the screen.

(3) Enter necessary content and click [Create].


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