Here, it explains how to change icon in two ways.
２．Face icon of the operator
Setting to change Eye・Catcher
Eye・Catcher is an icon which is displayed when the chat is on stand-by. Here, it explains how to set it.
(1)Click the setting button on the upper right of the management page.
(2)Click [Chat]>[Design]>[Menu] on the left side of the screen.
(3)Click [Stand-by] tab
(4)Check in the box "Use Eye・Catcher" and click [Change].
※You can set for each PC and Smartphone.
(5)Choose the Eye・Catcher you want to use and click [Register].
※If you click [Browse], you can choose your image to be the icon.
Setting to change face icon of operator
(1)Click operator's name at the top right of the screen, and click [Profile Setting] from the menu bar.
(2)Click [Register icon]
(3)Click [+Add files]
(4)Click [Browse] or drop an icon to the box.
(5)Confirm that icon is updated, click [Update]