By using Chat bot+ action “Run a specific rule”, below will be possible
・Display multiple messages with time lag
・Send a message when a user entered the form (name, company name, etc)
The rough flow is as follows
2. Add change to existing Chatbot
1. Create a new ChatBot
(1)Click the setting button on the upper right of the management page.
(2)Click [Chat]>[Function]>[Chat bot+] on the left side of the screen.
(3)Click [Add parts]
(4)Write in boxes “Part’s name” and “Details”
※Leave the ID number box blank, it will automatically be filled when Chat bot+ is created.
(5)In the section “Rule”, from the pull down “Timer”, select [After running a specific rule]
(6)Write a number in the box next to the pull down (In this case “5”)
(7)In the section “Action”, click [Message + Choices] from the pull down and the boxes will appear below.
(8)In the first blank box, write a message. (In this case “Did it solve your problem?”)
(9)In the second box, write “Yes” and click [Send message (User)] from the pull down.
(10)Click [Add buttons]
(11)Same as (9), write in the box “No” and click [Send message (Users)] from the pull down.
(12)Click [Update]
2.Add change to existing Chatbot
(1)Click the setting button on the upper right of the management page.
(2)Click [Chat]>[Function]>[Chat bot+] on the left side of the screen.
(3)In the list of rules, confirm ID number from the one created in 1. Create a new Chatbot.
(4)Click [Edit] on the rule that you want to activate when the user clicked “I want to know about function”
(5)Click [Action]>[Add actions], and click [Run a specific rule] from the pull down.
(6)The box will appear below, paste the ID number you confirmed in (3)
(7)Click [Update]
※This is the configuration to send a message when users say "I W want to ask about functions" and send an additional message 5 seconds after that.