Setting of specific rules


By using Chat bot+ action “Run a specific rule”, below will be possible
・Display multiple messages with time lag
・Send a message when a user entered the form (name, company name, etc)

※It can only be done with Business Light Plan or above. It cannot be used with minimum plan.
As an example, it explains how to set to show a message “Did it solve your problem” and choice “Yes・No” 5 seconds after Chatbot activated in response to the statement “I want to know function” (created in Setting of the Chat bot+)

The rough flow is as follows

1. Create a new ChatBot
2. Add change to existing Chatbot

1. Create a new ChatBot

(1)Click the setting button on the upper right of the management page.


(2)Click [Chat]>[Function]>[Chat bot+] on the left side of the screen.


(3)Click [Add parts]


(4)Write in boxes “Part’s name” and “Details”
※Leave the ID number box blank, it will automatically be filled when Chat bot+ is created.


(5)In the section “Rule”, from the pull down “Timer”, select [After running a specific rule]


(6)Write a number in the box next to the pull down (In this case “5”)


(7)In the section “Action”, click [Message + Choices] from the pull down and the boxes will appear below.


(8)In the first blank box, write a message. (In this case “Did it solve your problem?”)


(9)In the second box, write “Yes” and click [Send message (User)] from the pull down.


(10)Click [Add buttons]


(11)Same as (9), write in the box “No” and click [Send message (Users)] from the pull down.


(12)Click [Update]

2.Add change to existing Chatbot

(1)Click the setting button on the upper right of the management page.


(2)Click [Chat]>[Function]>[Chat bot+] on the left side of the screen.


(3)In the list of rules, confirm ID number from the one created in 1. Create a new Chatbot.


(4)Click [Edit] on the rule that you want to activate when the user clicked “I want to know about function”


(5)Click [Action]>[Add actions], and click [Run a specific rule] from the pull down.


(6)The box will appear below, paste the ID number you confirmed in (3)


(7)Click [Update]

※This is the configuration to send a message when users say "I W want to ask about functions" and send an additional message 5 seconds after that.

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