Setting of specific rules


By using chatbot+ action [Run a specific rule], below will be possible
・Display multiple messages with time lag
・Send a message when a user entered the form (name, company name, etc)

※It can only be done with Business Light Plan or above. It cannot be used with minimum plan.
As an example, it explains how to set to show a message [Did it solve your problem] and choice [Yes・No] 5 seconds after the chatbot activated in response to the statement [I want to know function] (created in Setting of the Chatbot+)

The rough flow is as follows

1. Create a new chatbot
2. Add change to the existing chatbot

1. Create a new chatbot

(1) Click on the setting button on the upper right of the management page.


(2) Click on [Chat]>[Function]>[Chatbot+] on the left side of the screen.


(3) Click on [Add parts].


(4) Write in boxes [Part’s name] and [Details].
※Leave the ID number box blank, it will automatically be filled when Chatbot+ is created.


(5) In the section [Rule], from the pull down [Timer], select [After running a specific rule].


(6) Write a number in the box next to the pull down (In this case [5]).


(7) In the section [Action], click on [Message + Choices] from the pull down and the boxes will appear below.


(8) In the first blank box, write a message. (In this case [Did it solve your problem?]).


(9) In the second box, write [Yes] and click on [Send a message (User)] from the pull down.


(10) Click on [Add buttons].


(11) Same as (9), write in the box [No] and click on [Send a message (Users)] from the pull down.


(12) Click on [Update].

2. Add change to the existing chatbot

(1) Click on the setting button on the upper right of the management page.


(2) Click on [Chat]>[Function]>[Chatbot+] on the left side of the screen.


(3) In the list of rules, confirm ID number from the one created in 1. Create a new chatbot.


(4) Click on [Edit] on the rule that you want to activate when the user clicked on [I want to know about function].


(5) Click on [Action]>[Add actions], and click on [Run a specific rule] from the pull down.


(6) The box will appear below, paste the ID number you confirmed in (3).


(7) Click on [Update].

※This is the configuration to send a message when users say [I want to ask about functions] and send an additional message 5 seconds after that.

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