When sending a support email, you can send an email directly from operator's address using SMTP.
(1)Click the setting button on the upper right of the management page.
(2)Click [General Setting]>[Email Setting] on the left side of the screen.
(3)Click [Invalid] in the section "SMTP Setting", and change it to [Valid].
(4)Enter each [Sender] [Source address][Sender user name] [Password] [Authentication method]. The contents is depending on the email service you are using. Here, it explains how to set it on Gmail.
a.In [Sender], enter「ssl://」「smtp.gmail.com」「465」
b.In [Source address], enter Gmail address.
c.In [Sender user name], enter the name before @ on email address.
d.In [Password], enter password of the email address.
e.In [Authenticate], choose [SMTP Authentication].
(5)Click [Test the setting]
(6)If the mark shown below appeared, it succeeded.
(7)If you confirm succession, click [Update]