With ChatPlus, the system can recognize the same choice (Exactly same words) to be different things.
Things we can do
・When a user stated [YES/NO], the specific different messages will be sent depending on situations.
・When a user stated [I want to know about product A]>[I want to know how much it cost], it will display the cost of product A. (It can display costs depending on the products.)
・When a user stated [Return], it will return to applicable place depending on situations.
With [Chat bot]
(1)Click the setting button on the upper right of the management page.
(2) Click [Chat]>[Function]>[Chat bot] on the left side of the screen.
(3)Click [Automatic response setting]>[+Add automatic responses]
(4)Check in the box "Add questions", and enter questions.
When doing that, put [#●]（●is half width number or alphabet）like [Return[#1]].
The part [#●] will not be shown in the chat.
Displayed screen to users
(5)In the section "Display Rule", click [Match with User's Remark] from the first pull down, and in the box "Match with ---", enter "Return". Click [Register].
By setting up like these above, [Return] will be displayed to user's window, but when the user clicks it, it will take to the different place and show different messages depending on situations.
With [Chat bot+]
With Chat bot+, you can set the same thing as above.