Category settings

If you set category in advance, you can classify and browse chats and tickets.

(1) Click the setting button on the upper right of the management page.

(2) Click [Category] on the left side of the screen.

(3) Enter a category name in the empty field and click [+Add a category].
*Check the box [Require to set the category], a confirmation message to set the category will display when ending a chat.

(4) Confirm the added category in (3) is displayed.
*Click [Edit] to change the category name and click [Delete] to delete the category.

This is a screen which displays the distributed chat.