Display history with operators

Here, it explains how to display the chat history only with the operator. (not chatbot)

(1)Click [History] at the top of the screen.


(2)Click [Detail] at the top right of the screen.


(3)From the pull down "Content", click [Operator: Include manual].


(4)If that was chosen, the screen will be automatically changed to the history which operators responded manually.

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