System Update -November Update Summary-

This is ChatPlus' November update.  In November, we added a function to search by specifying the URL of the chat start page from the management screen "History", and added a function to turn off the display of the visitor's area name and company name. In addition, we have improved and updated multiple functions such as "quoting" tickets in some environment.  ChatPlus is leading the chat support industry as a "practical" and "resulting" tool, while enduring heavy loads and evolving daily to become an infrastructure for chat and chatbot services. Please take advantage of evolving ChatPlus. ・Improved offline form display in some environments. ・Improved Watson integration in some environments. ・Improved chat... 続きを読む

January 2021 Information on Operation Consultation Meeting

2020 was a year in which lifestyles such as teleworking and refraining from going out changed due to COVID-19. I hope next year will be a bright year! Now, ChatPlus is a leading company that produces successful results every day in the field of user support and marketing using chat and chatbots. Anyone can easily use ChatPlus, but you can further improve the effect by changing the settings according to the service content, operation method, and purpose. At the operation counseling meeting, the person in charge of our company wil hear about problems and what needs to be achieved, and propose specific solutions for the following people. Target Those who... 続きを読む

January 2021 ChatPlus Setting Workshop [Online Version] Notice

According to a survey by INTAGE Inc., the number one item that sold this year was "mask", and the number one item that did not sell was "lipstick". Before we knew it, the life of wearing a mask became commonplace. Now, ChatPlus provided by out company can build a state-of-the-art chatbot for 1,500 yen per month, and continues to produce successful experiences of more than 8,300 companies, ranging from listed companies, mid-sized companies to start-up ventures. We have the most know-how in the industry regarding the introduction and operation of chats and chatbots. ChatPlus is used by a wide range of customers and has a wealth of features and options.... 続きを読む

January 15th (Fri) Chatbot Latest Information Seminar [Online version] Notice

We will hold a chatbot latest information seminar [online version], which has been highly evaluated by many customers every month, on January 15, 2021 (Fri) at 15:30 Japan time. DX (Digital Transformation) has become an important theme for many companies during pandemic. In particular, chatbot communication system automation is a global use case. According to an Accenture survey, 57% of corporate CIOs / CTOs note that chatbots are a solution that works with minimal effort. The number of inquiries to the company has more than tripled, and we are building chatbots for new companies at a pace of more than 200 per month. As of December, there are more than... 続きを読む

January 21 (Thu) AI Chatbot Seminar × IBM Watson [Online version]

With the spread of COVID-19, customer support, marketing, and back office operations are being automated by AI chatbot. According to Accenture, it predicts that incorporating AI into various business processes to improve efficiency will have the effect of more than doubling Japan's GDP in 2035 and creating new value of about $2.1 trillion. The number of chat support system "ChatPlus" provided by the company has more than tripled since April of 2020. In addition to routine tasks such as responding to inquiries, we are working to build communication that does not involve people by supporting various paperwork and workflow automation. ChatPlus is currently the most sophisticated chat system in the... 続きを読む
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