Unable to import Chatbot rules

If you cannot import Chatbot rules, these reasons below can be considered.
1. There is an unnecessary line feed
2. The box "Overwrite same ID" is empty
3. The box "Expansion" is empty

Importing Chatbot rules can only be done above Business Light Plan. It cannot be used with Minimum Plan.

1.There is an unnecessary line feed

If there is line feed in the message of the Chatbot, it cannot be imported. Instead of the line feed, use line feed code like [¥r¥n].

NG example

OK example

2.The box "Overwrite same ID" is empty

By checking in the box "Overwrite same ID", when importing chatbot ID is the same as existing Chatbot Id, it will be overwritten.

If the importing Chatbot ID is the same as the existing Chatbot ID, but there is no check box, you cannot import that Chatbot rule.

3.The box "Expansion" is empty

If there is a Chatbot which activates with rules other than [Match with remark] in the imported file, you need to check in the box "Expansion".



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