Register letters in Template, when you enter the letters in the chat, the letters will automatically be changed.
If you register frequently used sentences, the chat responses will be smoother.

Register Template

(1)Click the setting button on the upper right of the management page.

(2)Click [Manage Template]

(3)Click [+Add]

(4)In the box "Pattern", enter letters that you will enter in the chat. In the box "Output", enter sentence that you want it to appear when you enter the pattern.

(5)Check "Replace entered letters to sentences" and click [Update]

After starting a chat, when you enter the pattern, it will automatically be replaced with a sentence.

Edit Template

To edit "Pattern" and "Output", click empty spaces on the right of those.

Export Template

You can export and use the template. It is convenient when you are operating multiple sites.

(1)Open ChatPlus setting, and click [Manage Template] on the left side of the screen.

(2)Click [Export]

(3)「Open or Save "XXXXX.csv file"」 will appear, click [Save]

Import Template

You can copy and use the template exported as CSV file. It is convenient when you are operating multiple sites.

(1) Open CSV file which the template is exported.

(2)Copy the template you want to import from the list.

(3)Open ChatPlus setting and click [Manage Template].

(4)Click [Import]

(5)The empty box will appear to paste the template, so paste it which you copied in (2).

When you want to import all the template in the CSV file
(1)Click [Browse]
(2)Choose CSV file you exported
(3)Click [Send]

(6)Click [Send] and confirm the template has been added to "Pattern" and "Output".