Customize a form before starting a chat

With ChatPlus, you can customize a form before starting a chat.

Form setting before starting a chat

(1)Click the setting button on the upper right of the management page.


(2)Click [Chat]>[Design]>[Menu] on the left side of the screen.


(3)Click [Online] tab.


(4)Check in boxes which you want to display.
※Check in the box "required", applicable contents will be required to fill.


(5)Click [Update]

Detailed Setting

※It can only be done with Business Light Plan or above. It cannot be used with minimum plan.

 

Change error sentence when "title", "entering example", "not-entered・false entered"

(1)Click [Detailed Setting]


(2) You can change the error sentence when "title", "entering example", "not-entered・false entered" in boxes shown.


(3)Click [Update]

 

Add free contents

(1)Click [Detailed Setting]


(2)Click [+Add free contents]


(3)Click and write in boxes.
:Enter title
:Choose question type from the pull down.
※Choose from "Text", "Text Area", "Radio Button", "Check Box", and "Select Box".
:Check and you can make the designated contents to be required.
:Add questions/Choices. If you punctuate with「,」, you can add choices.


(4) Enter text in the box "Text for starting a chat".


(5)Click [Update]


(6) Confirm the preview screen is updated.

Reflected screen of entered information

Information entered in the form is reflected on the chat screen "User information".

 
Things put in "Free Contents" can be confirmed in "User detailed screen" after clicking the name.

Confirm in history page

You can confirm the information acquired in the form before starting a chat in history page.
 
(1) Click [History]


(2)Click the chat you want to see from the list.


(3)You can confirm the information entered in the form before starting a chat.

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