Introducing used cases of customers using ChatPlus
Increased number of inquiries from Job ads and acquire stable profit
ONE Group.inc Web Marketing Department Account P[...]
Aiming to decrease work of CS section. Implement Chatbot in the Website and decreased call inquiries by 37%!
TOKYU SPORTS SYSTEM Operation Headquarter Adminis[...]
17% of 300 chat cases per month became free trial and inquiries! Installation of ChatPlus directly affected to the increase of conversion.
Human Technologies, Inc. Service Design section M[...]
Cut 30% of incoming calls, and created 500 cases of customer contact point a month. Increased CX without changing the number of staffs.
Kinko's Japan Co., Ltd. DX Strategy Department DX[...]
Lalaport is activating total of 14 Chatbot for customers, staffs and tenants to increase customer satisfaction and efficiency
Mitsui Fudosan Retail Management Co., Ltd. Inform[...]
Utilize chat for BtoB inside sales. Change over 60% of inquiries to business cases.
Piped Bits Co., Ltd. Inside sales department Mana[...]
Half the number of calls with three measures. How to not decrease customer satisfaction with Chatbot
LAVA international, Inc. Management Planning Dep[...]
JAL (Japan Airlines) installed Chatbot for their work style reform. Using chat for inside-company information and decreased 30% of inquiries in a month!
Japan Airlines Co., Ltd. Human Resource Departmen[...]